TripZek Privacy Policy

Effective date: September 28, 2026

1. Data We Collect

  • Information you provide: name, email, profile details, trips, photos, videos, posts, messages, reviews, and other content you create.
  • Information collected automatically: usage data, device and browser information, IP address, approximate location derived from IP, and interaction data (likes, views, searches).
  • Content you upload: photos, videos, and captions you post are stored to provide the service to you and, where you choose, to share them with the community.

2. How We Use Your Information

  • To provide, operate, and improve our services
  • To communicate with you about your account and the platform
  • To ensure platform security, prevent abuse, and enforce our Terms
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area or the UK, we process your personal data only where we have a legal basis, including:

Contract: to provide the platform services you requested; Legitimate interests: platform security, abuse prevention, and improvement of our services; Consent: for optional features and specific communications, which you may withdraw at any time; Legal obligation: where retention or disclosure is required by law.

4. Your Rights

EU/UK (GDPR): you have the right to access, rectify, erase, restrict, or object to processing of your personal data, the right to data portability, and the right to lodge a complaint with your local supervisory authority.

California (CCPA/CPRA): you have the right to know, access, delete, and correct your personal information, and the right to limit the use of sensitive personal information. We do not sell or share your personal information for cross-context behavioral advertising, and no sale of personal information occurs on this platform, so no "Do Not Sell or Share" opt-out is required.

India (DPDP Act, 2023): you have the right to access a summary of your personal data, correct inaccurate data, request erasure, and nominate another individual to exercise your rights in case of death or incapacity. You may also withdraw consent at any time; withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, contact us at gwjohn05@gmail.com. We will respond within 30 days. For Indian users, this address also serves as our Grievance Officer contact.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us run the platform (hosting, analytics, email delivery), for legal compliance, or with your consent. Trip content you mark as public is visible to other users as intended by the feature you use.

6. International Data Transfers

TripZek operates from India and uses service providers that may process data in other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses for such transfers.

7. Data Security

We implement technical and organizational security measures to protect your data, including encrypted connections and access controls. No system is 100% secure; you are responsible for maintaining your account security.

8. Cookies and Mobile Device Identifiers

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze platform usage. In the Android app, we may collect device identifiers and app usage data strictly to provide and improve the service. You can control cookies through your browser settings and app permissions through your device settings.

9. Data Retention

We retain your data as long as your account is active, or as needed to provide services and comply with legal obligations. When you delete content or your account, we remove or anonymize your data within a reasonable period, except where retention is required by law.

10. Children's Privacy

TripZek is not intended for users under 18. We do not knowingly collect data from minors. If we learn we have collected data from a minor, we will delete it.

11. Third-Party Links

Our platform may contain links to third-party websites and booking services. We are not responsible for their privacy practices.

12. Beta Testing Notice

TripZek is currently in beta testing. Features may change, and data formats may evolve as the platform develops. We may use aggregated, de-identified usage data to improve the service.

13. Changes to This Policy

We may update this Privacy Policy as the platform evolves. The effective date above will be revised when we do. Continued use of TripZek after changes constitutes acknowledgment of the updated policy.

14. Contact Us

For privacy concerns, data requests, or questions, contact gwjohn05@gmail.com.

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